Emails like this is what it is all about for us, FCL Brampton was running behind that day so Vicky from head office in Burlington called to let her know. Your time is valuable to us why waste it sitting around waiting…right?
“SO thrilled with my lashes!!! not only with the application of the lashes, but how at ease you feel when you show up! Cannot WAIT to get creative with lashes, now that I’ve gotten a taste for them I want even longer and more luxurious! I haven’t worn make up in years, and mascara always seems to make my eyes burn. That and the fact that I used to wear waterproof mascara meant it was on until it wore off, now I get that look for weeks and no eye irritation.Yes I’m rambling can you tell I’m excited about my new extensions?
Sorry was this not the place to brag about my new lashes? From the booking to the apologetic phone call asking to push the appt forward by a measly 30 minutes, I wish you folks did hair and nails and home renovations too! EVERY business I have dealt with could take lessons on customer service from your team.”
Love & Lashes
We’re just not all the same in the lash game, there used to be a time when price would indicate who was a professional within the craft. No longer is that the case, people with no experience using SCARY products are charging the same as professional lash artists who have been trained under a Master (like the owner of FCL). This poor cookie came into FCL Brampton this week, usually we won’t accept the work of other lash studios but as you can see here we had to help. After taking a look I was certain that this was the work of a chop shop. I just about fell off my chair when I found out this was the work of a self professed “lash professional” in Mississauga. After I recovered from shock, I found out that no only was the work HORRIBLE. The client paid $80 for a relash, $30 more than a relash at FCL, AAANNNDDD the “lash professional” insisted on removals. So, the client every 3 rd relash would have the set removed and then pay to have a full set reapplied at full price – $150. There ain’t no shame in the FCL Lash game but others should be down right embarassed!
Love & Lashes
You don’t know what you don’t know until you know…I’m a poet and didn’t know it! Anyway, here’s a fun fact: eyelashes grow in stages just like the hair on your head. Growing, falling out and then replenishing. When some people are looking into the idea of getting lash extensions, they see the word “semi-permanent” and think that means the extensions will last for 1/2 of the rest of their life. Uhhhhh no, not the case at all and I agree for those outside of the industry that word can be misleading. When extensions are advertised as “semi-permanent” what it being referred to is, the extensions will stay in place for 1/2 of the length of the Catogen (adult) hair cycle (20 to 25 days).
Hair grows in 3 stages: Anagen (baby/teenager hair), Catagen (adult) and Telogen (senior citizen).
When applying eyelash extensions they are placed on natural eyelashes when they are in the Catagen phase. We never apply eyelash extensions while the lashes are in Anagen phase as they are still too delicate and not strong enough to hold an eyelash extension.
FCL clients come back for relashes every 2-3 weeks. At this appointment we find hairs that have gone from the Anagen phase to the Catogen phase, which are now ready and strong enough to hold an eyelash extension. The 3 stages of growth is happening all at the same time depending on the blood supply feeding the follicle.
Love & Lashes xo
Close your eyes and open for a BIG surprise! How many times have you fallen for that one, and let’s face it…the surprise sucked. At FCL, you close your eyes and the only surprise is a good one. Unless you’re a fly on the wall, there’s no way you would be able to see what the lash stylist is doing and how we apply the single strand extensions. Take a looky here to see how we doooooooozzzzzzzzzz it, Lynda at FCL Toronto 777 Richmond St West is lashing Shanelle from FCL Brampton:
FCL in Action from Justin Borja on Vimeo.